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PRIVACY POLICY

NOVAH (No Violence At Home) is a charity. This privacy policy will explain how NOVAH uses the personal data we collect from you when you use our website.

What data do we collect?

NOVAH collects the following data:

  • Your e-mail, only when a user fills-in the contact form or when an user subscribes to the newsletter

  • Your first name and last name, only when a user fills-in the contact form

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How do we collect your data?

You directly provide NOVAH with the elements aforementioned. We collect data and process data when you:

  • Fill-in the contact form

  • Subscribe

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How will we use your data?
  • NOVAH collects your data so that we can:

  • Send you our newsletters - if and only if you have filled in the “subscribe to our newsletter form”

  • Answer your contact message - if and only if you have filled in the “contact form”

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How do we store your data?

NOVAH securely stores your data at a restricted-access online table.

 

What are your data protection rights?

NOVAH would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request NOVAH for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that NOVAH correct any information you believe is inaccurate. You also have the right to request NOVAH to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that NOVAH erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that NOVAH restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to NOVAH’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that NOVAH transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@novah.ngo

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.  For further information, visit allaboutcookies.org.

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How do we use cookies?

NOVAH uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website

  • Understanding the location of our website users

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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – NOVAH uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Analytical cookies: these ensure that every time you visit a website a cookie is generated. These cookies know whether you have visited the site before or not. Only on the first visit a cookie is created and on subsequent visits the existing cookie is used. This cookie is only for statistical purposes. This way data may be collected such as:

    • the specific pages you’ve viewed

    • how long you stayed on a particular page

    • on which page you left the site

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How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The NOVAH website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

NOVAH keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 August 2024.

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How to contact us

If you have any questions about NOVAH’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: info@novah.ngo

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How to contact the appropriate authority

Should you wish to report a complaint or if you feel that NOVAH has not addressed your concern in a satisfactory manner, you may contact the Dutch Personal Data Authority.

Postal address: Dutch Personal Data Authority; PO Box 93374; 2509 AJ The Hague.

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